Product Owner

What you'll be doing

As we continue to enhance our tools and processes your role will ensure that our platforms operate as we need them to today, whilst driving the agenda for tomorrow. 

• You’ll oversee the operational use of our Adobe Workfront and AEM Assets platforms for onboarded users, ensuring they are performing as expected and delivering value. 
• You’ll drive the strategic roadmap for these tools, implementing platform enhancements that enable our colleagues to be effective and efficient. 
• You’ll be responsible for cross-function engagement, ensuring priorities are managed and focus is applied on the right development at the right time, in order to drive our strategy and maximise user value. 
• You’ll lead the team that supports the users of our platforms, taking business requirements into our delivery teams, delivering platform training and troubleshooting issues. 
• You’ll lead the stakeholder engagement across the CBE function and ensure effective ways of working with our technical support teams (internal and external). 
• You will also stay up to date with industry trends and advancements in workflow and asset storage technologies to ensure our platform remains cutting edge and competitive. 

About you

We’re looking for an experienced Product Owner who has; 

• Experience of having held a Product Owner role, preferably in Marketing Technologies or Adobe products. 
• Excellent project management, planning and organisational skills with the ability to manage multiple competing priorities and deliverables. Working effectively across a Matrix team/cross function is essential. 
• A proactive, collaborative and solution-oriented approach with the ability to support complex change projects and realise opportunities to drive further improvements. 
• Strong analytical and problem-solving skills with a focus on innovative and practical solutions that drive user value. 
• Proven experience in owning, prioritising and communicating a product backlog that can transparently show the value it drives for the business 
• An ability to build strong relationships with senior management, excellent verbal and written communications skills with the ability to convey complex information to diverse audiences. 
• Experience and understanding of Agile change methodologies, preferably demonstrating knowledge of a recognised framework (e.g. SAFe) 
• People management experience is desirable, but not essential 
• Financial sector experience is desirable, but not essential 

 Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:  

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind 
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand 
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development 
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. 

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. 

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. 

Please note that should you be successful in securing this role the job title on our internal systems will be Marketing & Corporate Affairs Manager.