Specialist

Our Internal Audit teams play a crucial role in safeguarding our future. We help ensure that our governance, risk management, and internal control frameworks are not only well-designed but working effectively to deliver the best for our customers.

We focus on the key risks that could impact our ability to achieve our strategic goals protecting our assets, our reputation, and our long-term sustainability. It’s meaningful work with real influence, offering insight that drives improvement and strengthens trust across Nationwide and beyond. 

Our Customer, Brand & Engagement teams focus on a deep understanding of our customers to create highly personalised experiences and communications. Through insight led marketing and meaningful interactions, we’re setting a new standard for what it means to be a customer first organisation.

We’re working to become the most admired brand in banking.  We foster the deepest customer relationships and lead the way in satisfaction and marketing effectiveness. 

Our Finance teams include Treasury, Financial Reporting, Business Partnering, Financial Planning and Stress Testing, Strategy and Future Capability, and Operations. We work together to make sure we spend our customers’ money wisely.

We’re innovating to drive smarter decisions and pushing for greater efficiency and long-term productivity across Nationwide. It’s about making sure every investment delivers real value for our customers. 

Our Legal and Secretariat teams play a vital role ensuring the business runs smoothly.  Together, they empower our business to operate with integrity, precision, and confidence.

Our Legal team provide expert, practical advice across a wide range of legal topics, supporting the decisions that shape our future.  Our Secretariat team is the centre of our corporate governance, managing Board and Committee activity, to ensure everything runs to the highest standards.  

Our People team is at the heart of what makes Nationwide a great place to work. Dedicated to building a high-performing, diverse, and motivated team of colleagues, we know that when our people thrive, so do our customers.

We’re responsible for every stage of the colleague lifecycle, including People Strategy Delivery, Talent & Inclusion, Performance & Reward, Leadership & Learning, and People Services.  

We believe that when we recognise and celebrate one another’s commitment, effort, and talent, it empowers us all to be our best. 

Whether it’s buying a first home, refinancing, or investing in property, Mortgage & Financial Wellbeing help our customers take one of life’s biggest financial steps.  Our team of 2,500 colleagues support customers through every stage, from first enquiry to completion and beyond.

Combining deep product knowledge and a strong customer-first mindset.  Every case is handled with care, accuracy and efficiency.  Delivering expert guidance and a seamless service across every property journey.