Risk Analyst

Here at Nationwide, we put our members at the heart of everything we do and every role, no matter what it is doing, has a part to play in this. Property Risk is a vital part of the Risk Community, working closely with Chartered Surveyors and Solicitors, dealing with property and legal queries.

We are looking for an individual with conveyancing or property valuation experience cases to ensure that they are within our risk appetite. You’ll need to be able to support and coach colleagues as well as uphold exemplary customer service standards. 

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon, Bournemouth or Northampton. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You will use your communication and analytical skills to liaise with our in-house Chartered Surveyors, and our valuation suppliers to deal with various legal and property related matters that could impact the value or suitability of a security, ensuring we deliver the best outcomes for our customers, and for the society.   

You will be required to resolve queries from third parties including conveyancers as they arise to ensure the best possible customer experience. The role will require you to coach and support colleagues in your own team, as well as across the wider business, using our policy and your industry knowledge. You should be able to communicate clearly your reasoning and decision making process for all cases.

A proactive attitude is desired for this role, as you will be expected to use your initiative to produce solutions to problems as well as working as a part team to resolve complex matters. The team work closely together, both in the office and over Teams, sharing knowledge, skills, and resource.  

You will receive comprehensive training and learn a great deal about property, the systems, and the processes we use to protect our customers and the society.  

About you

As a minimum, you will have:

Have previous experience of analysing/interpreting data in a professional As an Accountant you will have previous experience in core management accounting processes.  You will have significant experience working with financial data and you’ll thrive in a high-pressured environment driven by strict deadlines and competing demands. Your nature will need to be one of inquisitiveness, as well as having an appetite to challenge and improve existing processes.  You will have a desire to successfully engage and influence all areas of the business to drive the finance agenda.

As a minimum requirement, you’ll:

• Property valuations, underwriting or legal experience. 
• You must be able to investigate, identify and consider the risks associated with each case and use personal judgement to make decisions in line with policy.
• Strong analytical skills that can help shape and drive change and efficiencies within Risk.  
• Confidently articulate information through clear written and verbal communication with multiple stakeholders.
• Ability to self-motivate and work under your own initiative, demonstrating an ability to solve problems whilst maintaining accuracy and providing excellent customer service.
• Innovative, keeping abreast of market changes and constantly looking for new ways of doing things. 
   

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub- Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What to do next

 If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.