Cloud Engineer E3

As a Senior Cloud Engineer within the AI Centre of Excellence (CoE) team in Data functions and technology delivery, you will be at the cutting edge of merging advanced AI techniques with the company's distinctive data assets to optimize business decisions and automate processes. This role offers the chance to expand the frontiers of AI applications in financial services by leveraging the latest innovations in Natural Language Processing and statistical machine learning. 

You will be instrumental in creating products that enhance efficiency, aid experts in prioritizing tasks, and improve decision-making. Our growing suite of AI-powered products and services presents substantial opportunities for the reuse of foundational components through thoughtfully designed libraries and services that can be applied team-wide. This position uniquely blends scientific research with software engineering, requiring a comprehensive understanding of both domains.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon, Bournemouth or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you'll be doing

This position will emphasise your strong leadership style that will inspire trust, respect and motivation among team members.  You will use your excellent communication skills to relay technical information to both technical and non-technical stakeholders.  Using your ability to develop and implement strategies for the development and maintenance of a scalable and reliable platform.

Resolving complex technical issues, you will collaborate with cross-functional teams to ensure alignment and successful project delivery.  You will implement Azure services such as Azure Machine Learning, Azure OpenAI, Azure Cognitive Services, Azure App Services and Databricks to enhance our AI capabilities.  By collaborating with AI researchers and data scientists to understand their needs and translate these into platform features and improvements.

You will adopt and promote best practices in machine learning operations (MLOps), including automation, monitoring, and deployment of AI models using Azure DevOps, and monitoring AI platform health, diagnose and resolve issues, and provide technical support for AI deployments.  You will also ensure high availability, deployment strategies and test coverage are in place for critical AI systems and data.

About you

At minimum you will have:

• Proven experience in platform engineering, cloud architecture, or a similar role with a 
• focus on Microsoft Azure. 
• Strong knowledge of Azure platform and its AI services such as Azure Machine Learning, Azure Functions, Azure OpenAI, Azure Cognitive Services, and Azure DevOps
• Strong hands-on experience with infrastructure as code (IaC) using Terraform or similar tools
• Proficiency in CI/CD (Azure DevOps) methodologies and tools for efficient and automated deployment and testing of AI services
• Experience using programming languages such as Python and familiarity with the Azure SDK and CLI
• Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment
• Effective communication skills and the ability to convey complex technical information to non-technical stakeholders
• Comfortable working in an Agile environment
• Understanding of networking, security, and database concepts in the Azure ecosystem is a plus
• Experience with Monitoring and observability tools is a plus

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• From January 2026, all Nationwide colleagues will benefit from private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. 

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.