Assistant Product Manager – Economic Crime Business Lead

We’re looking for a driven individual to join our team as an Assistant Product Manager, applying their Economic Crime expertise to support our Business Savings team.  
It’s an exciting time to join Nationwide and this role sits within the heart of our Product team, working in close partnership across the lines of defence, service providers and third parties to bolster our Economic Crime capability, whilst managing and developing customer products, propositions and services.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London and Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You will focus on ensuring we are proportionately managing our Economic Crime risk across our products and services, whilst delivering great outcomes for our customers.  This will include responsibilities including:

• Supporting compliance led Projects by applying Product and Economic Crime expertise

• Supporting operational teams by interpreting requirements and developing appropriate procedures and controls across our customer journeys and interactions

• Building strong working relationships with 1st and 2nd line colleagues to ensure early engagement on new business initiatives

• Working with stakeholders to identify and deliver improvements to end to end customer journeys within risk appetite and standards.

• Working collaboratively with third party suppliers and internal teams to investigate and resolve incidents, issues and complaints..

• Identify opportunities to continuously improve and support our operational teams to ensure we are set up to provide excellent service whilst managing risk and controls

About you

As a minimum, we are looking for someone with the following skills:

• Economic Crime expertise (Fraud and/or AML), ideally in a Business Banking environment.

• Excellent analytical and investigation skills with the ability to work in a fast paced environment

• Great communication skills with all levels of the organisation

• Ability to use and present data and information to influence decision making at a senior management level

• Excellent communication, both verbally and in writing being able to present information to senior executives and the wider team.

• Demonstrable problem solving and solutioning skills.

• Strategic thinker with the ability to identify challenges and develop solutions through use of data and insight, commercial awareness, and analytical skills.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.

• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.

• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%

• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career

• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.  

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.  

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

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